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BRING DAN WITH YOU
DAN is here for you 24 hours a day, every day, anywhere in the world. If you need non-emergency
medical information or assistance, visit
DAN.orgor call the medical information line at +1 (919) 684-
2948 during normal business hours. In the event of an emergency, here’s what you should know
before you call:
1. Contact local emergency medical services (EMS) immediately. After EMS is activated, call DAN for
additional assistance.
2. The emergency number on the back of your DAN card (+1-919-684-9111) accepts direct and
collect calls, but countries vary in how to make collect calls. To make a collect call from within
the United States, replace the country code with a 0. When traveling outside of the United States,
research that country’s collect calling protocol and EMS numbers prior to departure.
3. When you call, you’ll need to provide the following information:
Your name
The name of the injured person
Your location
A call-back number
A description of the emergency
Names of prescription medications you are currently taking
Any pre-existing health issues or concerns
4. The DAN Emergency Hotline also serves as your resource for activating DAN’s
TravelAssist
benefits, including medical evacuation.
QUICK TIP:
Whether you’re traveling domestically or internationally, research the availability and
location of emergency medical services at your destination. Adjust your dive plan
accordingly and have a realistic emergency action plan.
WHO TO CALL
Emergency Procedures:
STEP 1.
Call 911 or local EMS if abroad
STEP 2.
Call DAN’s Emergency Hotline
(+1-919-684-9111)
Non-Emergency Procedures:
STEP 1.
Call DAN’s Non-Emergency Medical Information Line
(+1-919-684-2948)